CCF are a national organization with centers in Auckland, Wellington and Christchurch. They also have staff working in remote areas directly with their local communities. There was no ability for these geographically dispersed staff to collaborate, resulting in a large number of expensive weekly conference calls.
Adding to the difficulties, was the existing file share set-up which was making finding documents a challenge. The Foundation also relied on expensive, inflexible, aging servers. The risk of relying on physical servers became apparent when suddenly the Christchurch office was left displaced as a result of the earthquake.